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A number of types of projects are described in
the resume. The projects described on this page are those which
delivered particularly large value to the client.
("Market value impact" was defined
as the impact of additional net earnings on the total market value of the
company’s stock. It was calculated using a
PE
ratio of 14, an effective tax rate of 30%, and after-tax effective
earnings rate on newly investable funds of 2.5%. One-time
implementation costs are
subtracted in the
calculation of market value impact. )
$151 million market value impact
Identified ways to reduce fraud losses, $3 million per month
immediate reduction was quickly achieved.
$140 million market value impact
Led a three person team that identified ways to increase investable
funds by over $1 billion. Actually achieved $400 million increased
investability
to date by reducing ATM cash requirements and the
internal float of checks held at branches.
$105 million market value impact
Identified and achieved increased net fee income $25 million per year
with no fee schedule increase by reducing “fee leakage”.
$100 million market value
impact
Identified $25 million per year cost take-out from a
$88 million retail operations budget. This is a recent project and
we anticipate it will require
$5 million one-time investment is
process, organization, and systems changes.
Costs divided by 3
Reduced
research requests levels by a factor of three by creating a feedback loop
from error research to people who would fix the underlying causes
of
the research requests.
Productivity X 2
Doubled the
productivity of a Research and Adjustments group by redesigning workflow,
measurements, and job definitions. This required five weeks
of a
three person team.
Productivity X 3
Developed an idea
to reduce an insurer’s process for handling unposted checks which, if
implemented, would have reduced staff from 600 to around 200.
The idea was rejected because it would have destroyed the business
case for a systems project aimed at making a 20%
improvement.
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